About Us
Welcome to VIASWATCH
We are a professional automatic watch making factory, our products are shipped directly from factory to consumer without any middleman to earn the difference price, so the cost performance is very high. All our watches come with branded original box, invoice and certificate, perfect for gifts to ladies and gentlemen!
Our transaction will be guaranteed by PayPal, we understand your question about payment security. After you purchase from our company, your money will be frozen and saved by PayPal until the order is delivered, we will go to the factory to get your watch after you purchase it and then take a video of your watch to send it to you, this will be done within 3 days. You can cancel your order if after watching the video you don't feel happy with it, but once shipping has started you will not be able to get a refund unless you send the watch back.
Our shipping time is usually about 14 days, and the tracking link will be sent to you as soon as we start shipping, so you can see the shipping history all the way through to delivery. If you receive a watch that is defective or not working within 30 days you can send me a video and we will resend you a replacement watch or refund you.
You can also initiate a case directly with PayPal for a refund (or with your credit card provider to cancel the payment), but we will no longer send you a replacement watch and you will need to send the original watch back and wait for the item to be delivered and then we will give you a full refund.
Company name:Zhuzhou Ruxin E-commerce Co., Ltd
Company address:No. 201, Tianfu Building, No. 1127 Lusong Road, Jianning Street, Lusong District, Zhuzhou City, Hunan Province
Contact email: service@viaswatch.shop
Phone:19310390836
Obtain Your Trust
The transaction is guaranteed by PayPal,we can't get your money from PayPal until you receive the items. if you don't receive the item in 40 days, PayPal will help you refund, and you can refund anytime within 30 days after you receive the items if they are not as described.
We always treat every customer and every transaction sincerely, if you order from our company, you can ask us to provide you with photos of the items shipped and a shipping label,and also check tracking information on the USPS site.if you haven't received the item within 40 days, we will resend your order.